How To Update Your iOS Device from iOS 8 to iOS 9

Steps to Follow to Update Your devices running iOS 8 to iOS 9. This includes iPhones, iPads, and iPod touches. If your device is currently running iOS 8 it will be compatible with iOS 9.

It is a good practice to perform routine maintenance on your iOS device prior to an upgrade. Look over the apps you have installed and uninstall anything you haven’t used in a while or are that you are no longer interested in. Doing so frees up precious storage space and declutters your home screen.


Before doing an update, you need to backup the information currently on your device. That way if anything goes wrong, you won’t lose everything. Just because nothing has gone wrong before doesn’t mean it won’t at some time.

I digress here to tell you about something I overheard at an Apple Retail Store. A young lawyer came in to the genius bar asking for help. He had been working on a case for six months that was going to trial that week. He has his case files on his Mac, but had not backed them up even once. His hard drive died and he wanted the staff to retrieve his files, which of course, they could not do. I have often wondered if he lost his job over that.

Your iOS device can be backed up to iTunes or to iCloud – the safest way is to backup to iTunes, since it makes a full backup of everything on your device. Backups to iCloud do not include all files. I recommend backing up via a wired connection to iTunes as the safest option, but for an update of the operating system, it is prudent to backup manually right before you install the new iOS. Syncing is not the same thing as backing up.

Backup To iTunes

Connect your device to iTunes.  Choose the device icon on the tool bar and click on the device you are updating.

iDevice icon found on iTunes.

iDevice icon found on iTunes.

iTunes will connect to the Summary page.

Backup options in itunes

If you haven’t already backed up your device select Manual backup by clicking on the Back Up Now button. Once the backup is done, you can follow the directions for the installation that will included with the download.

It’s always best to choose to manually backup your iOS device rather than have it sync whenever you attach your device. Imagine that your iPhone has been acting strangely and you attach it to iTunes.  If it syncs automatically – you may have just copied a software fault onto your good backup.  If you’d chosen ‘manually’ – you could have delayed backing up and possibly losing your data.

Back Up with iCloud

If you have an iCloud account but don’t have access to a computer with iTunes, backing up to iCloud is your only option. The backup can be done directly from your device.

You must be connected to Wi-Fi and have your device charging. Launch the Settings app, choose iCloud, scroll down to the Backup option and tap on it. After a brief wait a Backup Now button will become active. Tap on that and the download should start. If 40 million people all decide to download the new iOS at the same time, there may be time delays after you push the Backup Now button.  Generally, it will take about an hour for the update to complete and you can’t use your device during that time.

Posted in iOS 9, iOS Tips, iPad Tips, iPhone Tips | Leave a comment

This trick only works on an iPad.

If you are reading your mail on your iPad you can do so in portrait or landscape.  If you view mail in landscape, you will see the list of messages on the left and the message on the right. However, if you view it in portrait, you only see the message and have to tap the inbox arrow in the top-left corner of the page to get to your messages list.

Instead of using that inbox arrow in portrait mode over and over, make a short swipe gesture from left to right within the body of a message and the list of messages will slide into view. To reverse this step, swipe again in the body of the message from right to left.

Posted in iOS 8, iOS Tips, iPad Tips | Tagged | Leave a comment

Embedded Images In Emails – Automatically Display Or Not?

In your iOS devices you have a choice about images that are included in emails. You can have them display or not. This can be an issue depending on the capacity of your device and/or the limits on your data plan.

In my case I prefer to open emails with images on my Mac. I don’t need them to also download on my phone or iPad. Particularly so if they are included in junk mail. Really, I don’t need to get a degree online, buy new windows for my condo, or check out the best prices for hotel rooms in Australia. In addition those embedded images can use a lot of bandwidth.

On the other hand, some folks only have one iOS device and have no Mac. Making sure embedded images in email download properly can be an important issue.

Whatever you choice, you control the downloading of embedded images in the Settings App on your device.

Tap Mail, Contacts, Calendars > Load Remote Images. If the switch is green, the embedded images will open. If the switch is set to white, they will not.

embedded images

You can turn off Load Remote Images and still manually download email embedded images. Scroll down to the very bottom of the message and click on Load All Images. You don’t have the option of opening individual images. It is all or nothing.

embedded image 2

That’s all there is to it.

Posted in iOS 8, iOS Tips, iPad Tips, iPhone Tips | Leave a comment

Using Keychain On Your iOS Devices

There are three things that I can remember without looking them up – the phone number for repair to my cable service, my favorite Pizza place, and my social security number. The rest I couldn’t tell you on a bet. My solution to this area of my life is Keychain.  My personal keychain has around 300 entries and I rely on it daily. In case you are not familiar with Keychain on your Mac here is the basic info.

Keychain is password management system in OS X developed by Apple. It was introduced with Mac OS 8.6, and has been included in all subsequent versions of Mac OS, including OS X. A Keychain can contain various types of data: passwords (for Websites, FTP servers, SSH accounts, network shares, wireless networks, groupware applications, encrypted disk images), private keys, certificates, and secure notes. You will find Keychain in the Utility Folder in applications. Unless you indicate otherwise on a one-to-one basis, you can not open your keychain without your administrator password.

Keychain will generate and store all your Safari-based passwords and autofill them for you where and as needed. However, there may be times when a website doesn’t allow autofill (for example, at public terminals or shared computers).

I love Keychain and have since it was first released. We are all bombarded with info every day. Who can remember all this stuff. This can be particularly true if you visit a website that you haven’t visited in a couple of months. Which password did you use the last time you were there?

And don’t even think about just creating a new account. Your account is in their data bases and most of the time a site will not let you create another account. You get messages like “that email address is already in use”, or “the name you have entered already has an active account with us”.

Now we have keychain available on our OS devices through iCloud.

iCloud Keychain

iCloud Keychain requires OS X v10.9 or later or iOS 7.0.3 or later. iIt keeps the following account information up to date across your Mac computers and iOS devices:

▪Website account names and passwords that Safari autofills for you

▪Credit card numbers and expiration dates that Safari autofills for you

▪Most Wi-Fi network names and passwords

iCloud Keychain also keeps account names, passwords, and settings that you add to it. Such as the registration codes for your software.

Passwords and credit card information are encrypted in your OS X keychain and your iCloud Keychain.

Set up iCloud Keychain on your Mac

Choose Apple menu > System Preferences, then click iCloud.

Turn on Keychain, then follow the onscreen instructions.

Approve a device to use iCloud Keychain

If you set up iCloud Keychain on your Mac, and then you set it up on another device, you may receive a notification on your Mac asking if you want to let the other device use your iCloud Keychain.

Do one of the following:

  • In the notification alert, click View, or
  • In iCloud preferences, click Option to the right of Keychain, then click Details.
  • In the dialog that appears, enter your Apple ID password, then click Allow.

Change how new devices can be approved

After setting up iCloud Keychain on your Mac, you can change whether your iCloud Security Code can be used to approve iCloud Keychain on new devices. You can also change the iCloud Security Code or the phone number used to verify your identity after you use the iCloud Security Code.

1Choose Apple menu > System Preferences, then click iCloud.

2Make sure Keychain is on and your Mac is approved.

3Click Options next to Keychain, then make changes in the dialog that appears.

How to Set Up iCloud Keychain   

How to turn on (or turn off) iCloud Keychain on your iPhone, iPad, or iPod touch

1Launch Settings from the Home screen

2Tap on iCloud.

3Tap on Keychain.

4Toggle iCloud Keychain to On.

5You will be asked to either set up an iCloud Keychain password or enter the existing one. You can also choose to verify with another device if you choose.

Posted in Mac Tips, iPad Tips, iPhone Tips, iOS Tips, iPhone 6, Keychain | Tagged | Leave a comment

A Quick Tip For Your Printer

Printers need to print periodically. Ink jet printers ink will dry up and the ink heads will get gummy if they are not used. Once this happens, the print cartridges are ruined and you have to replace them.   If you don’t use your printer regularly, then make a note to print a couple of pages at least weekly.

A good practice is to periodically choose Apple Menu > System Preferences > Printers & Scanners. Click on the Utility Tab and choose Clean Print Heads. Then choose Print Test Page. Doing so can lengthen the life of your printer.


Posted in Uncategorized | Tagged | 2 Comments

Adding A Link To A Pages Document In Yosemite

The ability to add a URL to a Pages document previously was found under Insert. In Yosemite that is no longer true. At the top of your Pages document there is an Insert button. Underline the text you want to use a a link and then click on that Insert button and you will find “Add Link” as the last option. Then just fill in the fields.

Insert button in Pages

Insert button in Pages



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A Quick Tip About Your Apple Watch

As soon as the new watch was released there were numerous charging stands released by third party companies. Here is a little tip about those charging stands – take a close look at the part that holds the cable of the charger.  Make sure it is not creating a crimp in the cable. Your cable will wear out quickly if it is constantly placed somewhere with that kind of constriction.

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