If you ever need to insert a CD into your computer to help solve a problem, but it won’t go in because the computer won’t turn on because it won’t go in….. you get the picture. There is an easy fix to getting the CD in the computer.
Gently put the CD in the slot as far as it will go. Then hold down the “C” key while you start the computer. Your CD should slide in the rest of the way on its own when the computer starts up.
If that doesn’t solve the problem you probably need to get professional help.